Privacy Policy

Effective Date: 10 January 2023

At Allied Health Exchange ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect from you, how we use and store that information, and the choices you have regarding the collection and use of your information.

  1. Information We Collect:

1.1 Personal Information:

We collect and store the following personal information when you interact with our website or services:

  • Name
  • Email address

1.2 Additional Information:

We may collect additional information as provided by you in connection with the services we render. This may include but is not limited to:

  • Contact information (e.g., address, phone number)
  • Professional information (e.g., occupation, organization)
  • Demographic information (e.g., age, gender)
  • Payment information (e.g., credit card details, billing address)
  • Health-related information relevant to the services provided
  1. Collection Methods:

2.1 Booking Form:

When you book our services through our website, we may collect personal information and any additional information you provide on the booking form.

2.2 Account Creation:

If you create an account on our website, we collect the personal information and any additional information you provide during the account registration process.

  1. Use of Information:

3.1 Providing Services:

We use the collected information to provide our services to you, including scheduling appointments, managing bookings, communicating with you, and delivering relevant content and information.

3.2 Communication:

We may use your email address to send you updates, newsletters, and promotional materials related to our services. You can opt out of these communications at any time by following the instructions provided in the email.

3.3 Internal Operations:

We may use your information for internal purposes such as data analysis, research, and improving our services.

3.4 Legal Compliance:

We may use or disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

  1. Data Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage system is 100% secure. We cannot guarantee the absolute security of your information.

  1. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Third-Party Disclosure:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.

  1. Your Rights and Choices:

7.1 Access and Update:

You have the right to access, correct, update, or delete your personal information. You can do so by contacting us via the contact information provided at the end of this Privacy Policy.

7.2 Opt-out:

You can opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us via the contact information provided below.

  1. Children's Privacy:

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete the information as soon as possible.

  1. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the revised version on our website. The updated Privacy Policy will be effective as of the revised date mentioned at the beginning of the policy.

  1. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: hello@alliedhealthexchange.com.au

Website: www.alliedhealthexchange.com.au

Thank you for entrusting us with your personal information. We are committed to safeguarding your privacy and will handle your information in accordance with this Privacy Policy.